Support

Help & FAQs

Training videos and answers to the most common questions for supervisors and trainees using the Placement Review platform.

Training videos

Walk-throughs for both supervisors and trainees on how to use the platform.

Supervisor FAQs

User registration

How do I register as a supervisor for multiple institutions and/or placement sites?

You should register for one account only, even if you provide supervision for multiple institutions or across multiple placement sites.

To add multiple institutions, select the text field under 'Select Education Institutions you are associated with' and type the relevant institution. The institution will come up and you can select it to add it to the list. Continue until all your institutions are listed.

Profile

How do I change my personal / professional details?

Your personal and professional details can be changed in the 'Profile / Password' page found under your name icon in the top right corner.

How do I change my password?

Password can only be changed for user accounts without SSO (Single Sign-On). If so, your password can be changed in 'Profile / Password'.

How do I add additional institutions to my profile?

Additional institutions can be added in 'Profile / Password'. Select the text field under 'Select Education Institutions you are associated with' and type the relevant institution. The institution will come up and you can select it.

Creating and editing placements

How do I view my placements?

Your 'Placements list' is under 'Assessments', displayed in the upper right corner next to your name icon.

How do I create a placement?

It is the trainee's responsibility to create the placement. Once a placement is created it will automatically show up on your 'Placement list' under 'Assessments'.

How do I edit an existing placement?
  1. Select the pencil icon to the left of the relevant placement.
  2. Edit the relevant details and select 'submit'.
  3. Once you have made changes, these will automatically reflect on the trainee's placement view.

Placement assessments

How do I complete a placement rating?
  1. Select the white 'Not Started' icon under 'Mid Placement Rating / End Placement Rating' for the relevant placement listing.
  2. Navigate through the sections, answering the questions and selecting 'Save' at the bottom right to proceed. Selecting 'Save' will lock the rating at that section.
  3. The 'Placement Details' and 'Placement Progress' sections will not lock — you can leave questions blank and come back later.
  4. Once you have completed all questions, select 'Finish' at the bottom right to finalise and lock the rating.
  5. You will be taken to the report. At the top of the report page, select 'Yes' to 'Release Report to Trainee' to release the report. You can also select 'Not Yet' to continue hiding it.
How do I release a finalised report to my trainee?

If your rating is finalised but is still appearing as a white 'Unavailable' icon on your students' placements list, you may not have released the report correctly. Navigate to the placement report page (by selecting the green 'Finished' icon) and select 'Yes' to the 'Release report to trainee' question above the report.

How do I save an unfinished rating?

Selecting 'Save' at the bottom right corner of a page will save and lock the rating at that section. You cannot save a rating partway through a section.

How do I resume an unfinished rating?
  1. Select the white 'In Progress' icon under 'Mid Placement Rating / End Placement Rating'.
  2. Select the blue 'Sections' icon in the top left corner to navigate to where you last saved the rating.
What if I've made a mistake on a finalised rating?

Contact the trainee's Clinic Director / Placement Coordinator who will be able to edit the rating.

How do I add additional supervisors to a rating / report?

You can add any additional supervisors you would like included on the final report in the 'Placement Details' section. Any names included here will appear as text on the finalised report.

Note: additional supervisors cannot view or edit placements directly. Their comments can be added to the final report by the Primary Supervisor in the 'Additional Supervisor Comments' box.

How do I view a trainee's mid and/or end placement self-assessments?

Self-assessments apply only to VMAT-CΨPRS (Clinical Psychology) placement reviews (not PCAM/MPP). A trainee's self-assessment becomes available only once you have finalised the relevant placement rating for that trainee.

If you have completed the relevant placement rating, select the green 'Finished' icon under 'Trainee Self Assessment (Mid Placement)' or 'Trainee Self Assessment (End Placement)'.

Troubleshooting

I can't view my placements

Your 'Placements list' is under 'Assessments'. It is the trainee's responsibility to create the placement. Once created, it will automatically show up on your list.

I am not showing up for students

The relevant institution may not be included as one of your linked institutions. Navigate to 'Profile / Password' and add the institution under 'Select Education Institutions you are associated with'.

I am unable to access my account

For non-SSO accounts, select 'Forgot Your Password' on the login page. Check your spam/junk folder. If you still cannot access your account or if you use SSO, contact admin@placementreview.net. Do not create duplicate accounts.

How do I transfer a placement to a new Primary Supervisor?

Select the pencil icon on the relevant listing and edit the 'Primary Supervisor' field. This can be done by the existing Primary Supervisor or the Placement Coordinator. Changing the Primary Supervisor will transfer all placement data.

Technical issues / browser support

If you are experiencing technical issues, try using a different computer or web browser. The Placement Review platform is best run on Chrome or Firefox. Avoid using old versions of Internet Explorer.

Trainee FAQs

Registration

What email address should I use for registration?

You must register with your official university student email address. Some institutions may pre-register you — check your university email (and junk box) for an email with instructions to complete registration.

Profile

How do I change my personal / study details?

In the 'Profile / Password' page found under your name icon in the top right corner.

How do I change my password?

This can only be done for non-SSO accounts. Change it in 'Profile / Password'.

Creating and editing placements

How do I view my placements?

Your 'Placements list' is under 'Assessments', displayed in the upper right corner next to your name icon.

How do I create a placement?
  1. Navigate to your 'Placements list' under 'Assessments'.
  2. Select '+ New Placement' and enter the placement location, hours, start and end date, and supervisor details. If your site is not in the drop-down, type the name and select enter to add it.
  3. Select 'submit' — the placement will appear on your list and your primary supervisor's list.
How do I edit details of an existing placement?

Only supervisors can edit existing placements. Contact your supervisor to request changes. Once made, they will automatically reflect on your view.

How do I assign my placement to my supervisor?

Once you add your primary supervisor's name in the primary supervisor field and select 'submit', the placement is automatically assigned.

Why is my supervisor not showing up?

If your supervisor does not appear on the supervisor list, they may need to create an account OR associate themselves with your training institution. Ask them to add your institution in 'Profile / Password'.

Placement assessments

How do I view my placement ratings?

Your placement rating becomes available once your supervisor finalises and releases it. Select the green 'Finished' icon under 'Mid Placement Rating / End Placement Rating' for the relevant placement listing. If it shows white 'Unavailable', your supervisor is yet to finalise/release the rating.

How do I complete my self-assessments?

Self-assessments apply only to VMAT-CΨPRS (Clinical Psychology) placement reviews.

  1. Select the white 'Not Started' icon under 'Trainee Self Assessment (Mid Placement)' or '(End Placement)'.
  2. Navigate through the sections, answering all questions and selecting 'Save' at the bottom right.
  3. Once you have completed all questions on the final page, select 'Finish' to finalise and lock the assessment.
Can my supervisor view my self-assessments?

Your supervisor can only view your completed self-assessment after they have completed the end placement rating for your placement.

Troubleshooting

My placement site is not listed

If your placement site is not in the drop-down list, type the site name in the free text box and select enter to add it as a new site.

I am unable to access my account

Select 'Forgot Your Password' on the login page. Check your spam/junk folder. If you still cannot access your account, contact admin@placementreview.net. Do not create duplicate accounts.

Still need help?

For further support using the Placement Review platform, contact admin@placementreview.net.